Returns & Exchanges

At Fleshlight EU, we strive for complete satisfaction with every purchase; if you are not entirely happy with your fashion items, you may return them within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original labels and hygiene seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location across the EU.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, your refund will be processed to your original payment method within 5 to 7 business days.